Kideeka – Screen Time & Safety Policy (Web & App)

1.Purpose

Kideeka is committed to providing a safe, healthy, and age-appropriate learning experience for children across both our website and mobile apps (Android & iOS).This policy explains how we:

• Manage and limit children’s screen time

• Protect children’s safety and privacy

• Support parents with control tools and monitoring features

• Moderate content and interactions

• Respond to safety incidents quickly

2.Scope

This policy applies to:

• All Kideeka platforms: web, Android app, iOS app

• All account types: Parent/Guardian, Teacher/Tutor, and Child (managed) accounts

• All learning features: games, quizzes, live lessons, chat, and teacher-led activities

3.Screen Time Recommendations

We recommend the following daily limits (you can adjust these in your parent dashboard):

• Age Group

• Total Daily Time

• Suggested Sessions

• 3–5 yrs

• 15–30 mins

• 2 × 10–15 mins

• 6–8 yrs

• 30–45 mins

• 2–3 × 15 mins

• 9–10yrs

• 45–60 mins

• 2–3 × 20 mins

4.Parental Controls & Features

From your web dashboard or mobile app, you can:

• Set Time Limits – daily total, per session, and specific learning hours

• Auto-Lock Sessions – app/web locks when time is up; requires PIN to continue

• Break Reminders – encourage healthy pauses between activities
  PIN Protection – for purchases and teacher bookings

• Content Filters – hide topics unsuitable for your child’s age

• Feature Controls – turn chat, video, or community features on/off

• Activity Reports – see daily/weekly learning time, activities, and progress

• Manage Multiple Profiles – each child can have their own settings

5.Platform Safety Measure

We use both technology and human review to keep the platform safe:

• Encrypted Data – all chats, videos, and personal data are securely transmitted

• Automated Moderation – unsafe text, images, or audio are flagged for review

• Verified Adults Only – only checked and approved teachers can interact with children

• Safe Defaults – chat is off by default; children have no public profiles

6.Video & Audio Lesson Safety:

• Parents must approve all live video/audio calls in advance

• Teachers must be verified before teaching

• Sessions can be recorded only with parent permission

• For children under 13, a parent or guardian should be nearby during lessons

7.Reporting Problems

If you or your child notice something unsafe:

1. Tap Report (available on both web & app)

2. We confirm receipt within 24 hours

3. Urgent reports are handled immediately, and we may involve parents or authorities if necessary

8.Data & Privacy:

• We collect only what’s needed for learning and safety

• Parents control their child’s personal information

• Data is kept only as long as needed for learning records and safety logs

9.Accessibility & Special Needs

Kideeka is designed for all learners:

• Large buttons, clear text, high contrast options

• Settings for slower speech, simpler screens, or extended time

10. Parent Checklist (Quick Start):

• ✅ Create and verify your parent account

• ✅ Add child profiles and set ages

• ✅ Set screen time limits and learning hours

• ✅ Turn on PIN for purchases/bookings

• ✅ Review progress weekly and encourage break

11.Contact&Support:

• Email: support@kideeka.com

• Phone: +60 [Insert Number]

• In-App / Web: Help → Report a Problem